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COMMUNICATION
SKILLS

LK Communication specialises in all aspects of communication skills training
We apply personality profiling concepts in our programmes; from Negotiation and Presentation Skills, to Customer Service and Foundational Communication Skills.

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REACH IN TO REACH OUT

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In the first of our 3-module Communication Skills Programme, we focus on personality profiling and EQ principles to help you understand yourself first to be able to communicate better with others.

DEALING WITH
DIFFICULT PEOPLE

How do you handle difficult customers or people without jeopardising your company's reputation? What would you do in this age of social media where one wrong move might affect you or your company's profile? This programme aims to provide you with tools to manage face-to-face and online interactions to mitigate challenging issues and customers.

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CUSTOMER SERVICE

It's no longer just a matter of delighting the customer, but ensuring a consistently positive customer experience. 
Learn how our courses can help you develop customer service skills for your staff and provide a customer service experience your organisation can be proud of.

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BUSINESS WRITING

Write with impact and influence your readers to action.
We provide easy to apply templates that will set you on the path to writing that inspires, influences and motivates!

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